How Our Support Team Maximizes Customer Success with Intelligent Automation

Like any SaaS company worth its salt, Wishpond puts a lot of effort into making sure our product meets the needs of our customers. If you’re a SaaS marketer, you know first-hand how important customer success is when it comes to showing users and potential customers how valuable your product is. Three months ago, our long-time customer success lead, Bree, left Wishpond to start a new chapter in London. Instead of looking for someone to take on her role, we took it as an opportunity to turn our entire support team into a team designed to maximize and maintain […]

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